Director of Advancement Operations

Posted: 10-1-2020

Full-time Professional Staff

Location: Lancaster, PA

This position will cultivate donor relationships to enhance annual giving through development and implementation of multiple programs.

Candidates will meet the following requirements:

  • Bachelor’s degree from an accredited institution.
  • Master’s degree desirable.
  • Minimum of 5 years of successful experience in stewardship or development field, or the professional/business community.
  • Some experience in non-profit environment helpful.

Candidates will meet the following requirements:


  • Able to personally solve problems within the scope of the job function.
  • Able to develop ways in which the different areas of the giving program can be enhanced.
  • Able to provide a Biblical defense of and philosophy of stewardship.
  • People skills – able to visit and cultivate people.
  • Supervision/Management skills to carry out job functions with office employees.
  • Able to represent LBC at events and to the community through various medias.


  • A general awareness of the US tax laws and their relationship to the College.
  • Budgeting skills for the preparation, management and forecasting of the Community Scholarship fund budget.
  • Research skills to develop substantial gift support.
  • Excellent verbal and written communication skills to cultivate donors.
  • Analysis skills to identify giving trends.
  • Self-starter and able to handle confidential matters.
  • Computer proficiency in Microsoft Office applications and Donor2

Candidates will be responsible for the following tasks:

Essential Duties/Responsibilities:

  • Manage all aspects of a donor’s relationship for annual giving.
  • Establish person-to-person relationships with donors.
  • Visit donors on a regular basis (100-150 visits per year).
  • Participate in the moves management program to maximize donor relationships.
  • Develop and implement programs to cultivate current donor.
  • Develop and implement plans to migrate members in terms of increasing size of pledge and gifts.
  • Identify donor members with the potential for major gifts.
  • Prepare individual plans for additional cultivation of these donor prospects.
  • Identify individual members with potential for planned giving.
  • Prepare individual plans for additional cultivation of these prospects with the Vice President of Advancement.
  • Keep donor contact information up to date.
  • Manage all reporting and analysis on donor retention, migration & giving.
  • Develop relationships with pastors and churches to communicate scholarship needs

Direct Mail – Oversee the mechanics of the Direct Mail program

  • Be the contact person to the printer/mailing house for the college direct mail appeal program.
  • Create the annual timeline for appeal mailings (in conjunction with the VP of Advancement) and order materials necessary to complete the mailings in a timely fashion.
  • Work with the VP of Advancement as needed to receive the appeal letters from the President’s Office and assemble any necessary collaterals to be included in the appeal mailings.
  • With the VP of Advancement create a budget for the direct mail program and annually analyze the results and recommend changes as needed.

Events – Plan and execute the annual Community Scholarship “Thank you” event

  • Be the point person for this annual event – planning the event, recruiting students and providing leadership the day of the event.
  • Provide necessary information as needed for tasks assigned to other team members.
  • Assist in other college events as requested – such as, but not limited to: Corporation events, Homecoming, special chapels, Golf Tournament, Presidential receptions and events.

Personal Touch Team Coordinator

  • Design and maintain a Thank You calling program for PTT donors using students to make calls

Team Relations – participate in a teamwork environment

  • Assist other team members as appropriate in the accomplishment of department goals.
  • Treat all team members with respect living by the adage – “Treat others as you wish to be treated.”

Assist in other duties whenever called upon as needed for the good and welfare of the College ministry.

How to Apply

Interested and qualified candidates should submit the following: cover letter; resume; and spiritual testimony to Human Resources. Please put the position you are applying for in the subject line of the email.

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Lancaster Bible College | Capital Seminary & Graduate School is committed to treating others equally without regard to race, color, national origin, gender (except where gender is a bona fide occupational qualification), age, disability, or veteran status.