Location: Lancaster, PA
The position will provide proactive leadership for the safety and security of the College’s people and property.
Candidates will meet the following requirements:
- High School diploma required
- Experience in Higher Education safety preferred
- Bachelor’s degree in a related field and at least 1 year of supervisory experience or associates degree equivalent & a minimum of 2 yrs. of security/law enforcement related experience including a minimum of 1 year of supervisory experience.
- PA ACT 235 certification preferred or must be able to attain within 1 year of hire
- CPR, First Aid, & AED required within 90 days of hire
- Required Training Completion:
- Suspicious Activity Reporting (SAR) training by US Dept. of Justice
- Introduction to Emergency Response to Terrorism (Q0890) by FEMA
- Applicable training in NIMS / ICS for higher education
- Verbal De-escalation
- Requires clear criminal background check
- Position requires driver’s license of minimum of 3 years with clean driver history per college policy.
- Minimum 21 yrs. of age
Candidates will need to possess the following skills:
- Computer proficiency, preferably in Microsoft Windows operating systems & department software.
- Self-starter and able to handle confidential matters.
- Must be able to develop & present safety education in an audience specific manner that is effective.
- Superior task prioritization and leadership skills required.
- Must be able to respond appropriately to emergencies.
- Excellent interpersonal relationship skills required; must be able to interact competently, professionally, and calmly during routine and non-routine incidents (i.e. irate, irrational or intoxicated subjects).
- Superior problem solving, decision making, judgment and analytical skills required; must be able to respond with calmness and clear thinking during incidents having a high potential for danger/harm, while protecting basic legal rights of individuals and the College.
- Advanced knowledge of security, law enforcement, and College principles.
- Understanding of patrol officer management, disciplinary standards and investigative skills required.
Candidates will be responsible for the following tasks:
General Supervisor Responsibilities:
- Create & deliver student & employee safety education programs in crime prevention, fire safety, & general safety topics in conjunction with the Dept. Director
- Ensuring the safety of students, employees, and guests using community oriented policing concepts
- Duties include enforcing campus rules and policies, upholding PA & Federal laws; report writing; emergency response; and acting as a College ambassador.
- Assist the Director in furthering the mission of the Department & the College
- Responds to emergencies, routine and non-routine incidents and service calls. Writes clear and concise reports of all appropriate incidents, investigations, disciplinary proceedings, etc. Informs other shift managers of important and irregular occurrences. Reviews and approves some incident reports and other PSD forms completed and submitted by student personnel. Ensures all PSD equipment is accounted for and in good working condition.
Shift Supervisor Responsibilities:
- Conduct training & performance assessment of all on-shift or assigned patrol officers as directed by the Operations Supervisor or Director
- Implement training programs
- Will guide the on-duty shift patrol officers in daily patrol assignments.
- Reads professional literature (law enforcement, security, safety) and professional bulletins.
- Regularly contributes during staff meetings, shift manager meetings, and other applicable committee/project meetings; assumes an active role in College and Departmental quality improvement efforts.
- Requires evenings, overnights, & weekends including special event details.
- Requires proactive patrol of the property during assigned shifts, as well as assigned administrative tasks.
- Responsible and accountable for all personnel assigned to shift; ensuring proper security policies, procedures, and practices are being adhered to.
- Effectively relate to students, faculty, staff, and administrators, work within a team oriented environment, prioritize tasks in order to provide appropriate service, and supervise a shift of Public Safety personnel employing quality leadership skills and techniques.
Equipment Used: Automobiles, radio dispatch system, multi & single line telephone, security and fire monitoring devices, building lock systems, fire extinguishers, OC spray, fire arms (when certified), air monitors, automatic external defibrillators, surveillance system, personal computer, tablet pc, facsimile, and photocopying machines
Software Programs Used: Microsoft Office; WhenToWork (online Scheduling), Omnigo (records management system), task management software, e-mail system, and related software programs.
Building and Location: Reports to the Public Safety building/office. Work in all buildings of the campus & outdoors in order to complete the position responsibilities.
Physical Requirements: Must be able to stand and walk for long periods of time, walk up and down stairs, and work in extreme temperatures. During emergencies, must be able to carry heavy amounts of weight. Perform other physical work to complete the safety and security tasks of the office.
Personal Protective Equipment/Clothing Required: Position requires the following personal protective clothing to be worn: safety glasses, rubber gloves, & masks. When driving or riding in College owned vehicles, must wear safety belts and comply with existing local, State, and Federal laws.
Blood borne Pathogens: Position incumbent may be affected or come in contact with blood borne pathogens.
Confidential Statement: Safeguards the confidentiality of departmental/office administration by exercising discretion in communicating information to faculty, students, administrators, and staff, and handling departmental records and files, personnel actions, performance evaluations, grade reports, merit, promotion and tenure decisions, and similar confidential materials. Must comply with the provisions of the Family Educational Rights and Privacy Act (FERPA).
Position is classified as essential personnel which means that working may be mandatory during campus & area-wide emergencies, including weather events at the discretion of the Department Director.
Assist in other duties whenever called upon as needed for the good and welfare of the total College ministry.